SHIPPING POLICY

Shipping & Delivery at Velora Toronto

SHIPPING & DELIVERY

  • Processing: 1–3 business days.
  • Delivery: 5–10 business days after dispatch (on average approximately 7 business days).

Please note that delivery times may vary during holidays, high demand periods, or circumstances beyond our control.

ORDERING

  1. Add your item to cart.
  2. Proceed to checkout.
  3. Enter your shipping details carefully.
  4. Complete your secure payment.

SHIPPING COSTS

Shipping costs and promotions are displayed clearly at checkout.

ORDER DISPATCH

To maintain competitive pricing and operate efficiently from a logistical perspective, orders may be shipped directly from our international fulfillment partner.

During peak seasons, minor delays may occur.

TRACK MY ORDER

Once your order has been shipped, you will receive a confirmation email including your tracking number and tracking link.

You can also track your order anytime via our dedicated tracking page.

Track My Order

SHIPPING METHOD & CUSTOMS

Depending on logistical efficiency and inventory management, orders may be fulfilled via our international fulfillment network to ensure competitive pricing.

Depending on local regulations, customs duties or import taxes may apply. Any such fees are the responsibility of the customer and are not included in the product price or shipping costs.

RESPONSIBILITY

If tracking confirms delivery to the provided address, responsibility transfers to the customer.

Please ensure your address is correct when placing your order.

Important: Address errors must be reported within 1 hour of placing the order.

CONTACT