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FAQ'S
Yes, we offer free shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.
Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.
If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Please reach out to us by sending an email to info@veloratoronto.com. We will make sure you will find the perfect fit!
If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Please reach out to us by sending an email to info@veloratoronto.com. We will make sure you will find the perfect fit!
Yes, you can return your order within 30 days of receiving it.
You can track your order by entering the tracking number you received from us on the "Track Your Order" page. Once you’ve entered the number and clicked "TRACK," you will see the status of your order.
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to us, we’re happy to help you right away.
Email: info@veloratoronto.com
Email: info@veloratoronto.com
You can contact our customer support team by email or phone. We’re happy to help with sizing, orders, returns, tracking, and product questions.
Email: info@veloratoronto.com
Phone: +1 (647) 691-7865
Our customer support hours are Monday to Friday from 9:00 AM to 6:00 PM, and Saturday to Sunday from 10:00 AM to 5:00 PM.
Email: info@veloratoronto.com
Phone: +1 (647) 691-7865
Our customer support hours are Monday to Friday from 9:00 AM to 6:00 PM, and Saturday to Sunday from 10:00 AM to 5:00 PM.
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